Legal

Privacy Policy

Last Updated: January 2025

Property Detectives ("Property Detectives") respects your privacy and is committed to protecting it through our compliance with this privacy policy ("Privacy Policy").

Capitalized terms not defined in this Privacy Policy have the meaning set forth in the Terms of Use or any additional Property Detectives policies, addendums, and agreements made available to you.

We at Property Detectives constantly aim to provide the best user experience possible to our customers. We value the long-term relationship that allows us to provide a personalized, valuable experience that delivers information, resources and services that are helpful to you. This Privacy Policy discusses, among other things, how information and data obtained during your visit to Property Detectives or use of the Sites and Services may be collected and used. By using the Property Detectives website, visiting Sites, or registering for Services, you agree to be bound by the terms of this Privacy Policy.

If you do not agree or consent to any of the terms of this Policy, your only recourse is to discontinue accessing or otherwise using the website or any materials obtained from it. By using or continuing to use or access the Sites or Services, you agree to this Privacy Policy.

Personal Data and Aggregate Information

"Personal Data" refers to information that tells us specifically who you are, such as your name, phone number, email, approximate geographic location of your computer or device, or postal address, and possibly information relating to certain support or customer service issues. While some experiences, such as visiting the Sites, will not prompt a collection of Personal Data, you generally need to provide us with Personal Data to use most of the features of the Sites and Services, including to allow us to provide you with certain personalized or enhanced Services. How we collect and store information depends on the activities in which you elect to participate and the Services provided.

From time to time, we may collect general, non-personal, statistical information about the use of the Sites or Services. This information represents a generic overview of our Users' collective viewing habits and allows us and other third parties to modify information, promotions, offers, and/or discounts on Services based on User traffic and behavior. We collect this information using technologies such as "cookies", which are discussed in greater detail below. We collect this information to determine, for example, which areas of the Sites are most popular and to enhance the Sites. We may also group this information into aggregate data to describe the use of the Sites to our existing or potential business partners or other third parties, or in response to a government request. From time to time, we may use this information to optimize third-party offers of products and/or services. We also may share or sell aggregated demographic and preference data to third parties to enable the provision of targeted information. However, please be assured that this aggregate data in no way will it personally identify you or any other Users.

Information Property Detectives May Collect From You

Property Detectives receives and stores any information you enter on our Sites or give to us in any other way. Types of information you may provide include:

  • Contact Information. When you sign up for an account, you may be required to give us your name, email address, street address, billing address, and phone number, and additional information that enables you to sign up for and use Services.
  • Payment Information. We may collect Personal Data such as your credit card number or expiration date when you sign up for a Subscription Period, Plan, Services, or free trial.
  • Information You Submit or Post. We may collect information you submit to us using our feedback tool or questionnaires. For example, when you contact customer support, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.
  • Phone Information. If you have installed the Sites or use the Sites on your mobile device or tablet, it may require special permissions such as access to the camera, microphone, pictures, read and write external storage, network access, etc. Those permissions allow the Sites to work properly on your device. If you do not allow all required permissions to the Sites, it may not work properly.
  • Survey Information. Property Detectives may also collect information and data provided by you from our responses to surveys that we might ask for research purposes to improve our Services. Property Detectives may post testimonials on our Sites with express consent of the individual or company who provided the information. Requests to remove posted materials should be submitted to info@property-detectives.com.

Automatically Collected Information

When you visit or access certain Sites, Property Detectives may collect certain information from you automatically, including:

  • Device Identifiable Information. We may collect information linked to your computer or device, including your IP address, browser type and language, access times, pages visited, and operating system.
  • Mobile Device Information. We may collect information from any mobile device you use to access our Sites and Services, including device type and model, network provider, and unique device identifier.
  • Cookies and Similar Technologies. We may use cookies, pixels, and widgets. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features. If you choose to disable cookies, certain functions of the Sites and Services may not function correctly.
  • Google Analytics. We may use Google Analytics to collect information regarding visitor behavior and visitor demographics. This analytics data is not tied to any Personal Data.

How We Use Your Information

We use, store, and process information, including Personal Data about you, to provide, understand, improve, and develop the Sites and Services. This information is collected for the following purposes:

  • To carry out our Services and obligations from any contracts entered between you and Property Detectives, including billing and collections
  • Notify you of Service and subscription expirations and renewals
  • To provide customized, personalized content through our Sites and Services
  • Notify you about changes to our Sites, Services or Policies
  • To allow you to participate in new features and Services on our Sites
  • To facilitate the delivery of content or advertisements that we feel may be relevant to you
  • To communicate new or existing products or services that we feel can help you
  • For any other purpose with your consent

How We Share Information We Collect

  • Property Detectives may sometimes need to share your Personal Data to help facilitate technical and administrative aspects of our Services (credit card processing, hosting, citation building & management).
  • We may provide your anonymized and aggregated personally identifiable information to third parties.
  • The Sites may allow you to connect with other websites or services that we don't have control over. We encourage you to read their privacy policies before deciding whether to use their services.
  • Property Detectives may release information when necessary to comply with a legal obligation under applicable law, or respond to valid legal process such as a search warrant, court order, or subpoena.
  • We may disclose certain Personal Data while negotiating or in relation to a change of corporate control such as a restructuring, merger or sale of our assets.
  • We may disclose Personal Data whenever you consent to the sharing.

Your Choices

You can always unsubscribe from our commercial or promotional emails, but if you continue to use the Services, we may still send you transactional and relational emails about your use of the Services.

You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Sites and Services.

If you would like to terminate your account, please contact us through our customer support with your request. We may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy.

Rights for Residents of the European Economic Area

This section applies only if you use our Sites or Services from a country that is a Member State of the European Union. We process personal information for the purposes set out in this Privacy Policy, including as necessary to fulfill our contracts with you, comply with legal obligations, or pursue our legitimate interests. You have the right to access, correct, erase, or restrict the processing of your personal data, and to opt out of marketing emails by contacting us at info@property-detectives.com.

Miscellaneous

Property Detectives reserves the right, at its sole discretion, to alter this Privacy Policy at any time without prior notice to comply with privacy laws, regulations, or industry standards. We encourage you to review this Privacy Policy each time you access or use the Sites or Services.

We take reasonable precautions to protect the privacy, accuracy, and reliability of any information you provide and to protect such information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Since no security system is impenetrable, we cannot guarantee the security of our databases.

The Sites and Services are not directed to children under 13. Consistent with COPPA, we do not knowingly request or accept Personal Data submitted by any visitor under 13 years of age.

Contact Us

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us:

Property Detectives LLC

Phone: 773-777-5770

Email: info@property-detectives.com

Contact Property Detectives

CALL OR TEXT

773-777-5770

EMAIL

info@property-detectives.com

SERVICE AREA

Greater Chicagoland Area